Crossa Homes
Boutique international rental management, from Marbella to Vienna
The business
A boutique holiday-rental manager on the Costa del Sol, from Marbella and Puerto Banús to Estepona, with a second portfolio in Vienna. Twenty-four listings, eight of them under full management, run by a small team that answers the phone.
What they had before
A site that was a brochure, an Instagram account that had been through two managers, owner statements assembled by hand every month, and no way for an owner to see their own numbers without asking.
What we built
- The brand and the website, crossahomes.com, in English and Spanish, with a booking site beside it and a form that brings in new owners.
- An owner dashboard: each owner signs in with a link from their email and sees this month, the year, the bookings and their documents; nobody sees anyone else's.
- Monthly owner statements as PDFs, written from the bookings by the system and filed to the dashboard.
- A weekly social programme of eight drafts across Instagram, Facebook, LinkedIn and Google, drafted every Monday from the company's own photography and guest reviews, never with a guest's name.
Done here · Brand & Web · Social · Operations
What changed
The statements write themselves, the owners read their own numbers, and the week's posts exist before anyone has had coffee. The rating is the company's, earned by the people who clean and answer; we only built the site it is shown on.
The live site
Disclosure
Crossa Homes is our own company, and the first place everything gets tested. It is here because it is the only client where the whole stack can be shown.